Golden Ticket – Terms & Conditions
-
The Golden Ticket promotion is run by Tomorrow Today NZ Limited (trading as OBO) and is governed by New Zealand law.
- Any customer who places one or more eligible orders through the OBO November Sale website during the competition period will automatically receive one entry into the draw. The competition period runs from 8.00 am on 1 November 2026 until 8.00 am on 2 November 2026, New Zealand time.
-
OBO will use a customer’s individual email address to identify and group orders placed by the same customer. OBO may also combine orders it reasonably considers to have been placed by or on behalf of the same customer.
- Each customer is limited to one entry, regardless of how many orders they place or the total value of those orders. All eligible orders placed by the same customer during the competition period will be grouped together. If that customer is selected as a winner, the applicable refund percentage will be calculated on the combined eligible value of all their eligible orders placed during the competition period.
- After the competition period has closed, all eligible customer entries will be entered into a random draw. Six different customers will be selected, with each customer eligible to win only once:
- The first customer drawn will receive the Golden Ticket, entitling them to a refund of 100% of their combined eligible order value.
-
The next two customers drawn will each receive a Silver Ticket, entitling them to a refund of 50% of their combined eligible order value.
- The next three customers drawn will each receive a Bronze Ticket, entitling them to a refund of 25% of their combined eligible order value.
- The first customer drawn will receive the Golden Ticket, entitling them to a refund of 100% of their combined eligible order value.
-
Each winning ticket will be placed inside one of the winning customer's eligible orders before dispatch. Where the customer has placed more than one eligible order, the ticket may be included in any one of those orders.
- A winning ticket is linked to the customer to whom it was issued and applies to the combined eligible value of all eligible orders placed by that customer during the competition period. It is not limited to the individual order in which the ticket is enclosed. Winning tickets cannot be transferred to another customer or used in relation to another customer’s orders.
-
To claim a prize, a winner must email sale@obo.co.nz by 31 January 2027, attaching a clear photograph showing the winning ticket alongside the products from the November Sale order in which the ticket was received.
- Each winning ticket can only be claimed once. OBO will verify the ticket and order details before processing the refund. Refunds will be processed to the original payment method used for each eligible order.
- The refund will be calculated by applying the winning ticket percentage to the combined net value of all eligible products purchased by the winning customer during the competition period. The net value is the amount paid after discounts and credits, less any cancelled, returned or otherwise refunded items. International taxes, VAT, customs duties, tariffs and other delivery-related charges are excluded.
Orders found to be fraudulent will be excluded from the promotion.
- OBO reserves the right to suspend or cancel the promotion if circumstances outside OBO’s reasonable control prevent the promotion from running as planned. Any action taken will be handled fairly and in accordance with applicable law.
- By participating in the promotion, customers agree to these Terms and Conditions.
